COSTS AND SERVICE INFORMATION

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PRICING

1. Due to the pandemic, prices have been adjusted/reduced to accommodate a wide clientele. Our consultation fee is now priced at £100 for remote/telephone and £150 for physical attendance, up to a maximum of 1-hour duration. These prices are subject to change and all clients will be informed of any cost associated changes.

2. Other cost assessments are based on but not limited to the complexity of the case, time spent on your case by the principal solicitor, and other consultants/case workers. This will include meetings with you and perhaps others; any time spent travelling, preparing and working on documents; correspondence via email or post; making and receiving telephone calls. 

3. Routine correspondence via telephone calls made or received, letters and / or emails we write and receive will be charged as units of 1/10th of an hour. Routine letters and / or emails received will be charged as units of 1/20th of an hour. Other letters, emails and calls will be charged on a time basis. 

4. The current hourly rates are set out below, subject to VAT*, at the rate that applies when the work is done.  At present VAT is 20%

5.  Principal Solicitor - £280.00

       Fee Earners - £260.00

       Trainee Solicitors - £180.00

       Caseworkers/Paralegals - £140.00

       Others - £ 80.00

 

1. Our pricing information and policy is reviewed yearly to reflect increases in our overhead costs accounting for inflation where applicable. We shall inform clients in writing if there is any likely increase in rates.

2. We accommodate instances of unpredictability in certain areas of expertise where hourly rates charging are likely to be unreasonable or not feasible, most especially in the practice areas: Employment law, Immigration & Asylum

3. The fee ranges shown below are to give you an idea of our estimated charges for providing legal services to you in these specialised practice areas. 

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EMPLOYMENT LAW

1. Our charging rate for bringing or defending claims for unfair or wrongful dismissal, are: 

Simple cases: £1,500 to £4,000 (excluding VAT), which will in most cases, normally include a one-day hearing.

Medium complexity cases: £5,500 to £10,000 (excluding VAT), which will normally include a hearing that takes up to three days. 

High complexity cases: from £15,000 upward (excluding VAT), which will normally include a hearing that takes more than 3 days. There may be circumstances in which a claim requires an additional charge for attending a further Tribunal Hearing of £1500 per day (excluding VAT) – for example, where Preliminary Hearing is required. 

We may also carry out work for large organisations based upon a Service Level Agreement. In such circumstances, our fee rates will be determined by the nature and scope of the tendered/agreed service.

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Work Stages Involved

The fees set out above cover all of the work in relation to the following key stages of a claim:

• A preliminary case study, taking your initial instructions, reviewing documents you have provided that are pertaining to your case, advising you on merits and likely compensation

• Preparing the claim/response

• Reviewing and advising on the claim or response received from the other party

• Exploring settlement and negotiating settlements through to agreement

• Preparing or considering a schedule of loss

• Preparing for (and, where necessary, attending) a Preliminary Hearing (case management or administrative hearing, to streamline issues)

• Advising you on your disclosure obligations, exchanging documents with the other party and agreeing a bundle of documents to be used at the final hearing

• Taking witness statements, drafting statements and agreeing a content with witnesses

• Reviewing and advising on the other party’s witness statements

• Agreeing a list of issues, agenda, chronology and/or cast list

• Preparation and attendance at the final hearing, including preparing instructions to counsel

• Advising you on the outcome of the hearing, and finalising matters for you (such as paying or receiving compensation, damages and/or considering appeals etc.)

The above set out stages are only as indication, may not all be necessary in some cases. Alternatively, one or more of the stages may result in significant additional work (for example if there is a dispute over the disclosure of documents, or if it is decided to seek a settlement by way of mediation) which will increase the fee.

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DISBURSEMENT COSTS

Disbursements are costs relating to your matter that are payable to third parties or in some cases, to ourselves. Such payment could also include our travelling expenses or Counsel / Barristers’ fees or expert reports. The fees excluding VAT could be in the range of £750 to £3,000 per day for simple and straightforward employment matters and between £3,000 and £12,000 per day, for medium and high complexity cases, depending on the level of experience and specialities of the barrister. 

We shall always discuss the need and nature of such costs in ALL legal representations that is required before appointing a barrister. Fee rates include the cost of the barrister preparing for and attending Employment Tribunal Hearings.

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Complaint Handling Procedure:

Emmanuel Solicitors is committed to high quality legal advice and client care. If you are

unhappy about any aspect of the service you receive from us, or about the bill, please contact

the person dealing with your case in the first instance. If after discussing the matter with the

case worker, the difficulty remains unresolved, you should write a letter addressed to the

Principal Solicitor. We aim to resolve your complaint within eight weeks of your notification.

If you are not satisfied with our handling of your complaint you can ask the Legal

Ombudsman (LeO) at PO Box 6806, Wolverhampton WV1 9WJ about your complaint. You

can also e-mail the Legal Ombudsman (LeO) at enquiries@legalombudsman.org.uk or

telephone them on 0300 555 0333 or +44121 245 3050 if calling from overseas to consider

the complaint. For further information on the rules and procedures for making a complaint to

the Legal Ombudsman, please visit the website of the Legal Ombudsman at

www.legalombudsman.org.uk .

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If you want to make a complaint against us to the Solicitors Regulation Authority, it must be

for breach of the Solicitors Rules and Code of Conduct and not for poor services. You can

visit the SRA website at www.sra.org.uk and follow the instructions on how to make a

complaint. However, the SRA does not award compensation for losses occasioned by poor

services. Only the Legal Ombudsman can award compensation.